Cookie policy

1. Introduction

This Cookie Policy explains how cookies and similar technologies are used when you visit our website.

Cookies help our website operate, remember your preferences and improve your browsing experience. You can manage your cookie preferences at any time through the cookie management tool available on our website.

When you visit our website, you will be shown information about our use of cookies and the choices available to you.

2. What are cookies?

Cookies are small text files stored on your device when you visit a website.

Cookies may be used to:

Ensure our website functions properly.
Make browsing easier and remember certain settings.
Analyse website usage and performance where you have given the required consent.
Improve your experience when using our website.

Cookies do not always identify you directly, but they may collect information about how you use our website. If this information can identify you, directly or indirectly, we handle it in accordance with our Privacy Policy.

3. Types of cookies we use

Our website may use the following categories of cookies:

Necessary cookies

These cookies support essential website functions, including security, technical operation, shopping cart management, account access and user sessions. They are required for the website and requested services to function properly.

Performance cookies

These cookies help us understand and assess the technical performance of our website. Where these cookies are not essential, they are used only after you have provided consent.

Analytics cookies

These cookies collect information about how visitors use our website, helping us understand website traffic and improve its performance. They are used only after you have provided consent.

Preference cookies

These cookies remember settings you choose, such as delivery area, display preferences and other browsing options. Where these cookies are not essential to a function you request, they are used only after you have provided consent.

4. Why we use cookies

We use cookies to:

Keep our website secure and stable.
Maintain essential functions, including user sessions, shopping carts and transaction security.
Remember preferences you have selected.
Analyse and improve the structure, speed and performance of our website.
Display website content according to your chosen settings.

5. Your cookie choices and consent

When you first visit our website, a cookie notice will be displayed.

You can:

Accept all cookies.
Reject non-essential cookies.
Set individual preferences by cookie category.
Change or withdraw your consent at any time through the cookie management tool on our website.

Where consent is required, non-essential cookies will not be placed on your device before you make your choice.

Your cookie preferences may be stored for up to 6 months. After this period, or if we make a significant change to the categories of cookies we use, you may be asked to review your preferences again.

6. How long cookies are stored

The storage period depends on the type of cookie.

Session-based technical cookies remain active for the duration of your browser session.

Persistent technical cookies remain stored for the period needed to perform their intended function.

Non-essential analytics and preference cookies may be stored for up to 6 months from the date your consent is recorded, unless you renew or change your preferences.

When a cookie reaches the end of its storage period, the data will be deleted, anonymised or no longer used to identify you.

Personal information collected through cookies is handled in accordance with our Privacy Policy.

7. Third-party cookies

Our website may use cookies provided by external service providers for:

Technical services needed to operate our website.
Analytics and measurement tools, where you have provided the required consent.

External providers that process personal information on our behalf are required to handle that information securely and only for the services they provide to us.

Where an external provider independently determines how and why personal information is processed, further information may be provided in the cookie notice or through that provider's own privacy information.

8. Managing and disabling cookies

You can manage, restrict or disable cookies at any time by:

Changing your browser settings.
Using the cookie management tool available on our website.

Disabling certain necessary cookies may affect the operation of some website features, including the shopping cart, account access, session security and order checkout.

You may withdraw consent for non-essential cookies at any time. Withdrawing consent does not affect the processing that took place before your choice was changed.